Factory repair

We are pleased that you have chosen a Kirchgaesser measuring device. So that you also feel as though you are in good hands if your device needs repairing, or you would like to request a modification or conversion, we can offer you a comprehensive service for your Kirchgaesser product with the accustomed high level of quality.


To be able to start your repair, modification or conversion, we require a completed decontamination declaration with information about the medium, process and cleaning agent.

Our Services

  • When we receive your device, we will first visually inspect it. In doing so, we will determine whether further information (e.g. about the medium) must first be sought.
  • Repair: After completing a stationary functional test of the measuring device, the expected costs will be calculated. If one of the limit values set by yourself is not reached, the device is given to Repairs. If a quotation is required, the repair work will only be carried out once you have approved the estimated cost. Depending on the condition of the device, the repair work includes replacing worn parts, sensor and electronic assemblies, completing a factory calibration and updating the software.
  • Modification/conversion: If it has not already been established, the technical feasibility of the required modification or conversion is determined, and the associated costs are calculated. Before converting/modifying the measuring device, it is checked carefully to determine any possible repair work that may also need to be carried out. You will be able to approve the conversion/modification costs on the basis of an estimate.
  • If requested by the customer, irreparable devices can be disposed of properly in our factory free of charge or returned at the owners' expense.


Declaration of Hazardous Material and De-Contamination

For legal reasons and to protect our employees and operational facilities, we require a signed "Declaration of Hazardous Material and De-Contamination" before we can process your order. It must be affixed to the outside of the package.

Contact person

If you have any questions about our service offerings, please contact:

Thorsten Haring (State Certified Business Economist)

P +49 2102 955-714
F +49 2102 955-720
E thorsten.haring(at)kirchgaesser.com
B Business card (vcf)

Kirchgaesser Industrieelektronik GmbH | Am Rosenbaum 6 | D-40882 Ratingen | +49 2102 9556 |
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